Booking confirmation
Contact our team to describe your property, preferred cleaning service, and requested appointment time. We will review the details, discuss any special requirements, and confirm the agreed service before the visit is scheduled.
Our approach
Let us take care of your space.
Luxe & Tidy provides professional cleaning for homes and workplaces, with service arrangements shaped around your property and priorities. Contact our team before your appointment to confirm the cleaning scope, discuss access instructions, or arrange a suitable visit.
Preparing your space
Before the appointment, secure valuables and personal documents, arrange access to the rooms included in your booking, and let us know about delicate surfaces or items that need special attention. Clear preparation helps our team work efficiently.
Arrival and access
Please provide accurate entry instructions and make sure our cleaning team can reach the property at the confirmed time. If access arrangements change or you expect a delay, contact us as soon as possible so we can review the schedule.
Special requirements
If you have pets, sensitive materials, restricted rooms, or particular cleaning preferences, inform our team before the visit. We can discuss available arrangements and confirm which requests can be included in the agreed service.
Office hours
Monday
06:00-22:00
Tuesday
06:00-22:00
Wednesday
06:00-22:00
Thursday
06:00-22:00
Friday
06:00-22:00
Saturday-Sunday
08:00-20:00
Before your appointment
Make sure the areas included in your booking are accessible and let us know about any changes to the property or requested tasks. Store fragile belongings and valuables safely, and provide any necessary entry instructions before our team arrives.
Cleaning preparation
Please identify delicate finishes, special materials, or surfaces that require specific care. If you have preferred products or areas that should not be touched, share those details with our team in advance so the cleaning visit can be planned accordingly.
First-time appointments
New customers are welcome to contact us before arranging their first cleaning visit. We can discuss the size and condition of your property, explain available service options, and provide an estimate based on the information you share.